Frequently Asked Questions
Everything you need to know about your eyewear journey.
How do I provide my prescription for my order?
You can upload a photo of your prescription during checkout, or we can contact your optometrist directly to verify your details for you.
What is your return policy on prescription glasses?
We offer a 30-day fit and vision guarantee. If you are not completely satisfied with your frames or lenses, you can return them for a full refund or exchange.
Do you offer blue light filtering lenses?
Yes, all our frames can be customized with blue light filtering technology to help reduce eye strain from digital screens.
How long will it take to receive my order?
Standard shipping typically takes 7-10 business days, as each pair of prescription lenses is custom-crafted and quality-checked in our lab.
Do you accept vision insurance online?
While we are an out-of-network provider for many plans, we provide detailed itemized receipts that you can submit to your insurance provider for reimbursement.
How do I know if a frame will fit my face?
Each product page includes detailed measurements (lens width, bridge, and temple length). You can also use our Virtual Try-On tool to see how frames look on your face.